Network Services
Fuss & O'Neill Technologies
offers contracted technical services designed to fill all or
part of your organization’s technology needs.
If you're not into being just
a number when it comes to service calls, then this is
definitely for you. We provide trained, experienced, and
professional staff to insure efficient and continuous
operation of your network and computers. We'll send them to
you on a regularly scheduled basis to fix problems, maintain
systems, and provide preventive maintenance. Before long,
the technician knows your business as well as if he worked
exclusively for you (sorry, you can't keep him, though).
As an added bonus, all of our
technicians are backed up and supervised by our staff of
certified and experienced engineers who can be called in to
work on special projects or emergencies or to meet any other
critical need, should extra help be required.
Call us and set up a
consultation today.
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Plan Comparison |
Basic |
Business |
Bronze |
Silver |
Gold |
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PCs Supported |
4 |
8 |
15 |
30 |
30+ |
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Hours Monthly |
10 |
20 |
30 |
40 |
50+ |
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POP3 & Webmail |
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Website Hosting |
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Services Provided |
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Help Desk Service, 8AM to 5PM, Monday thru Friday |
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Telephone support |
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Application, email, and other common issues support |
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File Server Management |
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Installation of patches and updates |
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Power management (surge, low-power, battery
maintenance) |
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Server cleaning |
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Log file management |
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Monitoring of resource usage |
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Remote management, whenever possible |
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Desktop Computer and Laptop Support |
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Maintenance |
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Power protection |
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Cleaning |
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Assurance of local and network printing |
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Replacement scheduling |
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Network Operation Support |
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Reliability and Network Statistics |
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Monitoring of LAN speed, connectivity, and other
issues |
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Monitoring of Internet connection speed and
reliability |
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Wiring maintenance, recommendations, and goals |
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Wireless maintenance, recommendations, and goals |
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Remote access (VPN) setup, maintenance as needed |
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Security |
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Creation, maintenance, review of a security plan |
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Email spam and email virus protection |
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Server and desktop virus protection |
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Firewall setup and management |
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Wireless network protection |
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Physical security issues and password maintenance |
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Staff Training and Support |
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System administrator identification and training |
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Application users training |
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Specialty software support |
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Don't see it on the list? No problem, just call
us! |
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