Mail User Guide

Open your preferred browser and go to mail.domain.tld, where domain.tld is your actual domain name. For example, if your domain is testers.com, you would go to mail.testers.com.

You should see a similar page as above. To manage your mail account, click on the User Self Management button.

This will open a new screen. Enter your full email address in the username field and your password below that. Then click the login button.

The first screen is the Details screen. You can add your name and other contact information if you like.

To enable forwarding for your account, click Forwarding on the left side. Fill in the email address and whether or not this account should keep a copy or delete after forwarding. You can also enable an automatic response for your account.

To enable an autoresponder (vacation or “out of office” message), check the box next to Enable responder. Recommended settings are above: set the responder to only respond to someone who emails you directly, only send a response to a single email address once a day (even if they email you more than once) and set the responder to auto-disable after a certain time. This makes sure that you will not forget to turn it off! When you’ve finished, click save at the bottom.

You can change your password by clicking on Password on the left. Fill in your new password twice and click Change to complete the task.

Aliases are other names for your email address. By default, most users have the ability to add up to five aliases to their original email address. To do this, click Aliases on the left, then Create Alias as shown above.

Fill in the full email address alias desired in the bottom field and click Create Alias.

There should be a subtle confirmation message ‘Alias created’ at the top of the screen. To view your aliases, click Aliases as shown above.

There should be a gray box with aliases enumerated within it. To delete an alias, check the box next to the alias to be removed, and click Delete Alias(es).

To view your mailbox contents and delete large or corrupted messages, click Mailbox on the left. Here you can also set archiving rules or import messages from mail accounts on other servers.

To use the archiving feature, click Archive as above.

On the next screen rules can be set up to archive messages based on various date, size and folder combinations.

The rule above will archive messages 30 days old into a folder dated the day it is archived.

The archive rule will not be applied until it is shown as above and Apply Now has been clicked.

To import mail from another server, click Import at the top. There should be a screen similar to the one above. Fill in the mail server details, and, to prevent data loss, check off Leave on server. Then click Fetch Now. If it takes longer than 30 seconds, it will finish in the background and give you a status update in your inbox when it does finish.

To be notified of incoming mail on this account, click Email Notification on the left, and fill in the address to which notices should be sent in the field provided. Click Save to keep your change.

To create filters for your account, click Filtering on the left. Filters can be used to forward, move, or reject messages. Above is an example of creating a rule that will forward any message from a VIP to an account that gets important messages for the domain domain.tld.

The next example is so that anything sent by a user to that user’s account (itself) will get put into the Sent Items folder rather than cluttering the Inbox.

Finally, the last example shows how to reject mail from a specific email address even though it may not be spam—just unwanted.

If you would like to get logs of your mail activity mailed to you automatically every so many days, click Log on the left. Choose a time period from the drop-down menu and click Save. You will only get logs regarding features that are available to you.

When finished managing your account, click Logout on the left.

For more help, please contact our support team at support@fandotech.com or 860 432-4745.